Dear Customers and Friends,
Talbert Building Supply is excited to present Web Track, our Talbert Customer Portal. Web Track is an extension of our new business system, BisTrack, and provides real-time account access. The features and benefits available now through the portal are as follows:
- 24/7 access to your account activity
- Make secure ACH check payments
- Review job balances and generate an interim statement
- Check the status of open orders
- View and download invoices and credit notes
- See job site pictures of your delivered orders
- Export invoices and credit notes to QuickBooks
- Search products purchased
- View and download current and past statements
- Verify job addresses and contacts
To request access to Web Track, visit our secure webpage, https://webtrack.talbertbuildingsupply.com, and select Request Access. Create a unique Login Name, email addresses are acceptable. If your preferred name is taken, our portal admin will modify your request. Your Account Number or Customer Code is the 5 or 6-digit number found on your statements and invoices/credit notes. After your request is submitted and your user created, you will receive an email with your Talbert Customer Portal login credentials. You can change your assigned password in Settings after logging in.
To address any questions or concerns during the sign-up process, please contact our Accounts Receivable Department Monday-Friday 7am-4pm at (336) 322-2824 or by email at firstname.lastname@example.org.
While the site is intuitive and easy to navigate, there is a Help section accessible from the top of each page that provides a guideline of how to utilize the features. We suggest reviewing this first.
Planned enhancements include the ability to view our product catalog and generate online orders and budget quotes. A Talbert Web Track smartphone app is another tool we are evaluating.
One of our TALBERT Core Values is Learning, with a supporting value statement of “Foster an attitude of continuous improvement.” We appreciate feedback on how we can improve. Please share your experience with Web Track or other aspects of our company with a Talbert team member. We are committed to delivering the Talbert Difference to you day in and day out. We realize you have a choice where you buy building products, and we sincerely appreciate the opportunity to serve you every time.